INCIDENT REPORT + SEPARATE CHECK · SCOPE KEPT DISTINCT
Heartbeat vs Progress: Four Different Workflow Signals
A long-scroll visual companion to the article. It summarizes the article’s evidence boundary and method; it does not extend the underlying result.
At a glance
Evidence in scope
- User-reported wait: >60 minutes
- Later bounded check: 120 seconds, succeeded
- The events are separate
Evidence boundary: The later check did not establish the earlier call’s outcome. The exact earlier duration and result remain unknown.
How to use the diagram
Record independent timestamps for process, provider state, durable stage change, and verifier result.
What this visual explains: A heartbeat is evidence about process liveness; it does not by itself establish provider activity, semantic progress, or accepted work.
What it does not establish
No root cause, production detector accuracy, or universal timeout is measured.